FAQs

  • Add the desired products to your cart then follow the validation steps. A confirmation will be sent to you by email after payment validation.

  • We accept payments by:
    - Credit card
    - PayPal
    - Apple Pay
    All transactions are secure.

  • Orders are prepared within 2 business days after payment validation.

  • We currently deliver to France, Europe, the Middle East, and some African countries.

  • Once your order has shipped, an email containing your tracking number will be sent to you.

  • If your order has not yet been prepared, contact us promptly at contact@perroyparfum.com.

  • Yes. You have a legal period of fourteen (14) days from receipt of your order to exercise your right of withdrawal.

  • Contact us upon receipt with photographs of the product and its packaging so that we can review your request.

  • This website is for private individuals. For all professional inquiries, please contact us at contact@perroyparfum.com.